Frequently Asked Questions

What precautions are you taking to prevent Covid-19 infections for home consultations?

GERC staff take daily temperature checks and will only conduct home consultation services if they fulfil the following conditions.

1. GERC staff have NOT been served any quarantine or stay home notice.
2. GERC staff have NOT travelled outside Singapore.
3. GERC staff do NOT stay in the same accommodation with someone known to be suffering from the Covid-19 virus.
4. GERC staff are NOT currently suffering from any fever, flu, cold, sore throat, cough, running nose, or any other flu-like symptoms.

All home consultation clients are required to fill up the declaration form truthfully and take temperature checks before the session. Mask or face shields are required to be worn at all times for both GERC staff and clients.

GERC staff are required to disinfect all equipment between different households.


How can a consultation session help me with my children?

For the trial consultation, we will discuss with you some of the issues that you are facing with your child and provide simple strategies that can mitigate the situation.

If you would like a more detailed understanding of your children and their potential for high-ability, book a online consultation session. We will look through some of your children’s academic and non-academic work to understand their unique characteristics and provide suggestions on how to help them develop their potential. We will also address any concerns you may have with your children, such as attitudes toward learning, behaviours, and motivation.

For a more holistic view, we will recommend a home consultation session, where we learn more about your children’s daily interaction and routine. Studying your children’s day-to-day behaviour will allow us to provide recommendations on how to structure their routine and provide them with the environment they need to develop their talents.


What happens during a consultation?

Depending on the parental concerns, different types of activities will be carried out. Typically, consultations involve asking parents and/or caregivers questions to understand more about the child, as well as asking the child questions and observing his/her responses.

We will also look into the school and enrichment work to determine the child’s engagement in the learning process. For the onsite session, the interaction between the child and the home environment will also be reviewed. After the session a summary and recommendations will be shared with you.


What am I expected to do after the consultation session? How soon can I see results in my children?

After the consultation session we will provide an summary of actions you can take to help your children develop their potential. This may involve modifying your daily interactions, changing their home routine, and/or exposing them to a different set of activities. The children may initially resist some of these changes (such as reducing their screen time) but we will also provide you with methods to help them adjust to the new normal.

Progress is dependent on your child’s current abilities and learning attitude. Hence, we are unable to give a definite time frame within which to expect a certain level of progress. We recommend a half-yearly follow-up remote session unless there are exceptional circumstances (change in home environment, significant drop in school performance, etc.).


How many sessions will my child need?

This will depend on the challenges you and your child are facing and the progress observed after the onsite consultation. Unless there are exceptional circumstances (change in home environment, significant drop in school performance, etc.) a half-yearly follow-up remote session is recommended.


I suspect my child has ADHD, dyslexia, etc. Do you also test for that?

GERC does not do clinical diagnosis for children. However, during the session we will look out for any unusual signs or symptoms in their behaviour or school work. If that happens, we will recommend you to bring your children for a definite diagnosis.


Are the parents required to be present during the session?

We require at least one parent to be present during the session as we believe that the parent/child interaction is pivotal in creating the right learning attitude. Siblings are also allowed to be present for us to observe their interaction.


What qualifications does your academic director have?

Dr. Juliana Tay holds a PhD in Educational Studies (Gifted Education) from Purdue University. She has over a decade of research and experience teaching high-ability children from all over the world. Formerly a subject head in Marsiling Secondary and Raffles Institution, she has experience teaching children from neighborhood schools to elite institutions. Her qualifications are listed here.


I want an onsite evaluation but my home is not accessible to outsiders. Is there another location I can bring my child to?

Please contact us at contact@gerc-sg.com or call/whatsapp +65 8759 9120 for further discussion.


Do you accept special needs children for the consultation session?

Please contact us at contact@gerc-sg.com or call/whatsapp +65 8759 9120 for further discussion.


How do I cancel/reschedule a session?

Please contact us at contact@gerc-sg.com or call/whatsapp +65 8759 9120 as soon as possible.

Sessions can be rescheduled based on available timeslots.

For cancellations by the client, we will refund the fee minus a 10% administrative charge. In the event the session is cancelled by Gifted Education Resource Consultancy, the fee will be refunded in full.

There is no refund if the client fails to attend the session.